BrewDesk Support
Find a good cafe to work from in New York City.
Contact us
Email support@bamware.com — questions, bug reports, privacy requests, and corrections to cafe data all reach the same place. We answer within a few days.
Common questions
- A cafe's Wi-Fi rating is wrong. Can I fix it?
- Email us the cafe name and what looks wrong. We review corrections before updating the directory.
- Why does a cafe show an estimated rating?
- Every attribute shows its source: a curated visit, OpenStreetMap data, a real speed test, or an estimate. Estimates are our starting guess for cafes nobody has measured yet — treat them as the weakest signal.
- Why does the app ask for my location?
- To sort cafes by how far they are from you. Location is read only while the app is open and is never used to build a history of where you go. You can decline and browse from the default New York City area instead.
- A cafe is closed, moved, or doesn't allow laptops.
- Email us the cafe name and what's wrong. Corrections to venue data are applied by hand and shipped in the next data refresh.
- Do I need an account or subscription?
- No. BrewDesk v1 is free and does not require an account or offer in-app purchases.
Where our cafe data comes from
Venue locations and attributes come from OpenStreetMap © OpenStreetMap contributors, available under the Open Database License, combined with our own curated research and existing Wi-Fi measurements.
Privacy
Read the BrewDesk privacy policy.